FAQs
How do I get started?
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It’s simple. Tell us about your project using our contact form or request a quote. We’ll discuss your requirements, provide a fixed quote where possible, and explain the next steps.
How much does video editing cost?
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Our social media editing packages have fixed prices, making it easy to know exactly what you’ll pay. Larger or bespoke projects are individually quoted based on the footage, complexity and turnaround time.
Not sure what you need? Get in touch and we’ll happily recommend the best option.
Once your quote has been accepted, we’ll send you a secure upload link for your videos. Whether your footage comes from a phone, DSLR, drone or professional camera, we’ll guide you through the upload process.
How do I send you my footage?
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What video formats do you accept?
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We work with virtually all common video formats, including footage from:
Smartphones (iPhone & Android)
DSLR and mirrorless cameras
Professional video cameras
GoPros
Drones
If you’re unsure, just ask—we’re happy to help.
How long does editing take?
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Most social media edits are completed within 2–5 working days.
Larger commercial projects will be given an estimated delivery date before work begins.
Need something urgently? Let us know—we’ll always do our best to help.
Can I make changes once I’ve seen the video?
6
Yes.
Every project includes one round of reasonable revisions to ensure you’re completely happy with the finished result. Additional revisions can be arranged if required.
Can you add music?
7
Yes.
We can use royalty-free licensed music or work with music that you already have permission to use.
If you’re unsure about music licensing, we’ll advise you on the most appropriate option.
Absolutely.
Captions are one of the best ways to improve engagement on social media, and we can add professionally styled subtitles to your videos.
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Can you add subtitles and captions?
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Can you add logos and branding?
Yes.
We can incorporate your:
Company logo
Brand colours
Fonts
Graphics
Intro and outro animations
to create a consistent professional look.
Do you edit videos for businesses and individuals?
10
Yes.
We work with businesses, charities, sports clubs, content creators and individuals looking for professional-quality video editing.
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What happens after I accept my quote?
The process is straightforward:
Accept your quote.
Receive your secure upload link.
Upload your footage.
Make payment.
We begin editing.
Receive a preview.
Request any included revisions.
Receive your finished video.
How do I pay?
Payment is made securely online after your quote has been accepted.
Full payment is normally required before the final high-resolution files are released.
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Will my footage be kept confidential?
Absolutely.
Your footage is treated as confidential and will never be shared with anyone else without your permission.
14
Do I own the finished video?
Yes.
Once payment has been received, the completed edit belongs to you, subject only to any applicable third-party licensing (such as music).
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Can you work with footage that’s poor quality?
In many cases, yes.
While we can’t perform miracles, we can often improve colour, brightness, audio and overall presentation to get the best possible result.
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Do you only work with customers in Kent?
Not at all.
We’re based in Kent, but we work with clients across the UK and can receive footage online from anywhere.
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I still have a question.
We’re always happy to help.
If you can’t find the answer you’re looking for, simply get in touch and we’ll respond as quickly as possible.